Skip to main content
usbank logo
  • API products
    • Accounts
      • Corporate Account Information
        • Data Toolbox API product suite
          • Data Toolbox
          • Data Toolbox - Accounts
          • Data Toolbox - Documents
          • Data Toolbox - Transactions
      • Corporate cards
        • Access Online Transactions
          • Card as a Service
            • Corporate Credit Cards
              • Corporate Statements
                • Virtual Card Payments
                • Lending
                  • U.S. Bank Flexible Capital Platform®
                  • Payments & collections
                    • Account Transfers
                      • Account Validation
                        • ACH Originations
                          • Bank Holidays
                            • Check Payables
                              • Disbursements via Zelle®
                                • Payee Choice
                                  • Payee Token+
                                    • Positive Pay
                                      • Receivables
                                        • RTP API product suite
                                          • RTP® – Real-Time Payments
                                          • RTP® - Credit Transfer Message
                                          • RTP® - Request for Payment
                                        • Treasury Builder
                                          • U.S. Bank FBO Accounts
                                            • Wire Drawdowns
                                              • Wire Transfers
                                              • Transportation
                                                • Freight Payment Shipment Order
                                                  • Freight Payment Transactions
                                                    • Freight Payment Customer Profiles
                                                      • Voyager API product suite
                                                        • Voyager Accounts
                                                        • Voyager Cards
                                                        • Voyager Drivers
                                                        • Voyager Transactions
                                                        • Voyager Vehicles
                                                    • All APIs
                                                      • Explore all APIs
                                                    • Solution areas
                                                      • All solution areas
                                                      • Banking innovation APIs
                                                      • Corporate payment APIs
                                                      • Retail banking APIs
                                                      • Treasury management APIs
                                                    • Support
                                                      • Contact us
                                                      • FAQ
                                                      • Getting started with our APIs
                                                      • User guide
                                                      • Support Tickets
                                                      • Mutual Transport Layer Security (mTLS) Guide.
                                                    usbank logo
                                                    • API products
                                                      • Accounts
                                                        • Corporate Account Information
                                                          • Product Overview
                                                          • Documentation
                                                          • Sandbox quick start
                                                          • Onboarding quick start
                                                          • Security guide
                                                          • API reference
                                                          • Application error codes
                                                          • Webhook subscription
                                                          • Webhook
                                                          • Postman collection
                                                          • Release notes
                                                          • Data Toolbox API product suite
                                                              • Data Toolbox
                                                                • Product Overview
                                                                • Getting started
                                                                • Security guide
                                                                • API reference
                                                                • Release notes
                                                                • Organization Management v1
                                                              • Data Toolbox - Accounts
                                                                • Product Overview
                                                                • Getting started
                                                                • Security guide
                                                                • API reference
                                                                • Release notes
                                                              • Data Toolbox - Documents
                                                                • Product Overview
                                                                • Getting started
                                                                • Security guide
                                                                • API reference
                                                                • Release notes
                                                              • Data Toolbox - Transactions
                                                                • Product Overview
                                                                • Getting started
                                                                • Security guide
                                                                • API reference
                                                                • Release notes
                                                          • Corporate cards
                                                            • Access Online Transactions
                                                              • Product Overview
                                                              • Getting started
                                                              • Security guide
                                                              • API reference
                                                              • Release notes
                                                              • Card as a Service
                                                                • Product Overview
                                                                • Getting started
                                                                • Security guide
                                                                • API reference
                                                                • Webhooks
                                                                • Release notes
                                                                • Corporate Credit Cards
                                                                  • Product Overview
                                                                  • Getting started
                                                                  • Security guide
                                                                  • API reference
                                                                  • Release notes
                                                                  • Webhooks
                                                                  • Corporate Statements
                                                                    • Product Overview
                                                                    • Getting started
                                                                    • Security guide
                                                                    • API reference
                                                                    • Release notes
                                                                    • Virtual Card Payments
                                                                      • Product Overview
                                                                      • Getting started
                                                                      • Security guide
                                                                      • API reference
                                                                      • Webhook
                                                                      • Release notes
                                                                    • Lending
                                                                      • U.S. Bank Flexible Capital Platform®
                                                                        • Product Overview
                                                                        • Getting started
                                                                        • Security guide
                                                                        • API reference
                                                                        • Release notes
                                                                      • Payments & collections
                                                                        • Account Transfers
                                                                          • Product Overview
                                                                          • Getting started
                                                                          • Security guide
                                                                          • API reference
                                                                          • Postman collection
                                                                          • Release notes
                                                                          • Account Validation
                                                                            • Product Overview
                                                                            • Getting started
                                                                            • Security guide
                                                                            • API reference
                                                                            • Release notes
                                                                            • User guide
                                                                            • ACH Originations
                                                                              • Product Overview
                                                                              • Getting started
                                                                              • Security guide
                                                                              • API reference
                                                                              • Webhook
                                                                              • Postman collection
                                                                              • Release notes
                                                                              • Bank Holidays
                                                                                • Product Overview
                                                                                • Getting started
                                                                                • API reference
                                                                                • Postman collection
                                                                                • Release notes
                                                                                • Check Payables
                                                                                  • Product Overview
                                                                                  • Getting started
                                                                                  • Security guide
                                                                                  • API reference
                                                                                  • Webhook
                                                                                  • Postman collection
                                                                                  • Release notes
                                                                                  • Disbursements via Zelle®
                                                                                    • Product Overview
                                                                                    • Getting started
                                                                                    • Security guide
                                                                                    • API reference
                                                                                    • Release notes
                                                                                    • User guide
                                                                                    • Payee Choice
                                                                                      • Product Overview
                                                                                      • Getting started
                                                                                      • Security guide
                                                                                      • API reference
                                                                                      • Payee Status Webhook
                                                                                      • Payment Status Webhook
                                                                                      • Release notes
                                                                                      • Payee Token+
                                                                                        • Product Overview
                                                                                        • Getting started
                                                                                        • Security guide
                                                                                        • API reference
                                                                                        • Release notes
                                                                                        • Postman collection
                                                                                        • Positive Pay
                                                                                          • Product Overview
                                                                                          • Getting started
                                                                                          • Security guide
                                                                                          • API reference
                                                                                          • Release notes
                                                                                          • Receivables
                                                                                            • Product Overview
                                                                                            • Getting started
                                                                                            • Security guide
                                                                                            • API reference
                                                                                            • Release notes
                                                                                            • RTP API product suite
                                                                                                • RTP® – Real-Time Payments
                                                                                                  • Product Overview
                                                                                                  • Getting started
                                                                                                  • Security guide
                                                                                                  • API reference
                                                                                                  • Postman collection
                                                                                                  • Release notes
                                                                                                • RTP® - Credit Transfer Message
                                                                                                  • Product Overview
                                                                                                  • Getting started
                                                                                                  • Security guide
                                                                                                  • API reference
                                                                                                  • Release notes
                                                                                                • RTP® - Request for Payment
                                                                                                  • Product Overview
                                                                                                  • Getting started
                                                                                                  • Security guide
                                                                                                  • API reference
                                                                                                  • Release notes
                                                                                              • Treasury Builder
                                                                                                • Product Overview
                                                                                                • Security guide
                                                                                                • Release notes
                                                                                                • U.S. Bank FBO Accounts
                                                                                                  • Product Overview
                                                                                                  • Security guide
                                                                                                  • Release notes
                                                                                                  • Wire Drawdowns
                                                                                                    • Product Overview
                                                                                                    • Getting started
                                                                                                    • Security guide
                                                                                                    • API Reference
                                                                                                    • Webhook
                                                                                                    • Release notes
                                                                                                    • Wire Transfers
                                                                                                      • Product Overview
                                                                                                      • Getting started
                                                                                                      • Security guide
                                                                                                      • API reference
                                                                                                      • Webhook
                                                                                                      • Release notes
                                                                                                    • Transportation
                                                                                                      • Freight Payment Shipment Order
                                                                                                        • Product Overview
                                                                                                        • Getting started
                                                                                                        • Security guide
                                                                                                        • API reference
                                                                                                        • Release notes
                                                                                                        • U.S. Bank Freight Payment Code Addendum
                                                                                                        • Freight Payment Transactions
                                                                                                          • Product Overview
                                                                                                          • Getting started
                                                                                                          • Security guide
                                                                                                          • API reference
                                                                                                          • Release notes
                                                                                                          • Freight Payment Customer Profiles
                                                                                                            • Product Overview
                                                                                                            • Getting started
                                                                                                            • Security guide
                                                                                                            • API reference
                                                                                                            • Release notes
                                                                                                            • Voyager API product suite
                                                                                                                • Voyager Accounts
                                                                                                                  • Product Overview
                                                                                                                  • Getting started
                                                                                                                  • Security guide
                                                                                                                  • API reference
                                                                                                                  • Release notes
                                                                                                                • Voyager Cards
                                                                                                                  • Product Overview
                                                                                                                  • Getting started
                                                                                                                  • Security guide
                                                                                                                  • API reference
                                                                                                                  • Release notes
                                                                                                                • Voyager Drivers
                                                                                                                  • Product Overview
                                                                                                                  • Getting started
                                                                                                                  • Security guide
                                                                                                                  • API reference
                                                                                                                  • Release notes
                                                                                                                • Voyager Transactions
                                                                                                                  • Product Overview
                                                                                                                  • Getting started
                                                                                                                  • Security guide
                                                                                                                  • API reference
                                                                                                                  • Release notes
                                                                                                                • Voyager Vehicles
                                                                                                                  • Product Overview
                                                                                                                  • Getting started
                                                                                                                  • Security guide
                                                                                                                  • API reference
                                                                                                                  • Release notes
                                                                                                            • All APIs
                                                                                                              • Explore all APIs
                                                                                                              • Solution areas
                                                                                                                • All solution areas
                                                                                                                • Banking innovation APIs
                                                                                                                • Corporate payment APIs
                                                                                                                • Retail banking APIs
                                                                                                                • Treasury management APIs
                                                                                                              • Support
                                                                                                                • Contact us
                                                                                                                • FAQ
                                                                                                                • Getting started with our APIs
                                                                                                                • User guide
                                                                                                                • Support Tickets
                                                                                                                • Mutual Transport Layer Security (mTLS) Guide.
                                                                                                              Main Menu
                                                                                                              Back
                                                                                                              Back
                                                                                                              1. Home
                                                                                                              2. FAQ

                                                                                                              FAQ

                                                                                                              ON THIS PAGE

                                                                                                              • Who can use U.S. Bank API products?
                                                                                                              • How do I create an account?
                                                                                                              • What should I do if I didn’t receive the account activation email?
                                                                                                              • Who should I contact if I have a technical question about an API product?
                                                                                                              • How do I change my username or email address?
                                                                                                              • If I forgot my password, how can I update it?
                                                                                                              • What browsers are supported by the U.S. Bank Developer Portal?
                                                                                                              • How can I create a new sandbox project?
                                                                                                              • Where are my sandbox projects?
                                                                                                              • How can I raise my project environment?
                                                                                                              • Contact us
                                                                                                              • Terms
                                                                                                              • Privacy
                                                                                                              • Accessibility
                                                                                                              • © 2023 U.S. Bank