FAQ

Who can use U.S. Bank API products?

Anyone can view our API product overviews, but only registered users can view our technical documentation and use our products.

How do I create an account?

To become a registered user, complete the Request Access form. Our team will evaluate and approve requests on a case-by-case basis. Given the private and secure nature of the data that will be available to developers, we limit access to select users. Organizations whose submissions are accepted should be prepared to provide additional business information as requested.

Approved users will receive an account activation email that will provide instructions on how to access their account the first time. After getting access, you’ll have full use of our API products.

What should I do if I didn't receive the account activation email?

First, check your email spam folder. If you still can’t find the account activation email, send us a message through our Contact Us page or to apisupport@usbank.com.

Who do I contact if I have a technical question about an API product?

You have two options: you can submit your questions on our Contact Us page, or send them to apisupport@usbank.com. Be sure to include detailed information so we can provide you with the most thorough answers. We'll respond when we have a solution for you.

How do I change my username or email address?

Send your information on the Contact Us page and indicate that you want to change your username or email address. Once we verify your account, we’ll email you with the next steps.

If I forgot my password, how do I update it?

Visit the Forgot Password page to change your password. Enter your email address and we’ll send you a link to change it.

What browsers does the U.S. Bank Developer Portal support?

Regardless of browser choice, we encourage you to update your browsers often. An up-to-date browser provides the most current security safeguards against hackers and cyber thieves, improved performance and navigation, and optimal site functionality.

We support the following web browsers:

Microsoft® Windows 7 or higher

macOS 10.10 or higher

Contact Us

Need help? You can reach us on our Contact Us page or send an email to apisupport@usbank.com.